Dear friends,
Welcome to the District D-4 Web Page. District D-4 is located at 650 Harrison Ave in the South End adjacent to the Cathedral of the Holy Cross. Our District covers four of Boston’s most diverse neighborhoods; South End, Lower Roxbury, Back Bay, and The Fenway. Within the boundaries of the district are the Boston Medical Center, The Boston Herald, The Pine St Inn, Copley Place shopping mall, Boston Public Library Main Branch, Museum of Fine Arts, Fenway Park, Boston University and Northeastern University. The residents and Dailey visitors to our district are made up of several racial, ethnic, and religious groups. The men and woman of District D-4 work in partnership with the community to fight crime reduce fear and improve the quality of life in the neighborhoods. The Officers and Detectives of District D-4 respond to and investigate crimes that range from quality of life issues such as panhandling to serious felonies such as Robbery and Burglary. We have several ongoing programs at the district with our civic and community partners. There are monthly scheduled police / community meetings in the four neighborhoods of the district to discuss issues of crime and quality of life. The district has several educational and prevention programs; R.A.D. (Woman’s Self-Defense Class), senior and Junior Police Academies, G.R.E.A.T. (Gang Resistance Education and Training), the Leave It and Lose It Campaign (to deter larcenies from motor vehicles) and Operation Impact. Operation Impact is a coalition of various law enforcement agencies who collaborate and communicate with the common goal to reduce youth violence. Unfortunately, the issue of larcenies from motor vehicles continues to be a problem on the District, despite increased patrols and educational initiatives that have been taken. Officers have made numerous arrests, but arrests alone will not solve the problem. It is our belief that this is a problem that must be addressed by all our community partners. Please do not leave valuables visible in your motor vehicles. We ask residents to take precautions and remain vigilant for suspicious activity in your neighborhood. Please report any suspicious activity immediately by dialing 911 or (617)343-4911 from a cell phone (otherwise the call will go to the State Police). The Community Service Office at D-4 can provide you with tips and suggestions on safeguarding your property. As the Commanding Officer of this district, I want to assure all of our residents of my commitment to advance the Department’s mission of community policing. On behalf of the men and woman of D-4 I thank you for visiting our web page and invite you to contact us with any questions or concerns you may have.
Respectfully,
Captain Paul M. Ivens
Commanding Officer – District D-4
- Front Desk (617) 343-4250
- Drug Control Unit (617) 343-4822
- Detectives (617) 343-5619
- Auto Investigations (617) 343-4293
- Property Clerk (617) 343-4250
- Youth Service Office (617) 343-4457
- Anti-Crime (617) 343-5375
- Details Room (617) 343-4210
- Domestic Violence (617) 343-4811
- Tag Room (617) 343-4582
- Community Service (617) 343-4457
Emergency 911
Boston 9-1-1
The Boston Police i911 Center is the primary Public Safety Answering Point (PSAP) within the geographic boundaries of the City of Boston. All landline 911 calls within Boston are sent to the Boston Police PSAP. Cellphone calls are received by the State Police Wireless PSAP and forwarded to the Boston Police PSAP or directly to Boston EMS or Boston Fire.
The Boston Police PSAP is an Enhanced 911 center. Caller location and identity is provided by the enhanced 911 system to allow first responders to provide emergency service in a fast and efficient manner, especially for those callers who can not communicate the location of their emergency.
The Boston Police PSAP is TTY capable for hearing-impaired callers. The center also subscribes to an interpreter service for non-English speakers.
When to call 911
Call 911 to report police, medical or fire emergencies, or in cases requiring a timely police response. Boston Police 911 can also be used to make reports of past crimes. The Boston Police 911 center also provides a service for over-the-phone reporting for some categories of past crime reports.
Calling 911 from your cellphone
911 calls made from a cellphone are routed to the State Police and forwarded to Boston Police, Boston EMS or Boston Fire as appropriate. This transfer process provides full Enhanced 911 capabilities. The processing of wireless 911 calls in this manner in no way reduces the efficiency of 911 response.
Anonymously calling 911
Although the Boston Police have procedures in place to protect the confidentially of callers to 911, some callers may have a desire to place an emergency call anonymously, without the identity and location information provided by the Enhanced 911 system. In these cases, callers can contact the Boston Police PSAP directly, and confidentially, by calling 617-343-4911.
It is important to note that using this number will not provide full Enhanced 911 capabilities and should not be used routinely (i.e. programmed into phones) but only in situations where confidentiality is a critical factor.
Non-Emergency Service
To report quality of life issues or to request City services, call the Mayor’s Hotline, manned 24 hours a day, at 617-635-4500.
Other non-emergency police inquiries can be directed to your local police district Captain’s Office, Detectives or Community Service Office.
How 911 Works
Calls received in the 911 Center are first handled by a Call-Taker. Call-takers are not dispatchers. The call-taker is trained to verbally verify the nature of the emergency, the caller’s identity and the location of the emergency with the caller. The nature of the call will determine whether it will be sent to Police, Fire, or EMS dispatchers.
Upon taking an emergency call, the Call-Taker will enter the call into a Computer Aided Dispatch system (CAD). The call is now in the system to be dispatched, but the Call-Taker will continue to ask clarifying questions that will assist in the response. If, in an emergency, you find yourself being asked a series of questions, please do not assume that the questions are delaying a response.
When the Call-Taker enters the emergency into the CAD system, it is routed to a Dispatcher for the appropriate area of the city. The Boston Police have five designated geographic areas, each with a 24-7 dispatcher on a radio channel. The dispatcher’s job is to manage the assignment of response units on the street with the queue of calls that come in for their area. In some cases a caller may be called by a dispatcher to obtain additional information for the responding units.
If you have any questions, you are welcome to contact the Boston Police Operations Commander, Deputy Superintendent John J. Daley at [email protected].
Get involved: Boston Crime Watch
Neighborhood Advisory Councils
Every police district has a Neighborhood Advisory Council that meets regularly, partners with the BPD on problem solving initiatives, and helps in the decision making process on police services in that particular District. For more information www.BPDnews.com
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